Privacy Policy

Effective Date: 7th May 2025

This Privacy Policy explains how MagicSquiggles.com, operated by Eat Plants & Travel Ltd, collects, uses, and protects your personal data. We are committed to safeguarding your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

MagicSquiggles.com
Operated by: Eat Plants & Travel Ltd
Company number: [Insert Company Number]
Registered in: United Kingdom
Email: hello@magicsquiggles.com

2. What Data We Collect

Contact details (name, email address, phone number)
Delivery information (address, country, postcode)
Order details (products purchased, transaction history)
Uploaded content (e.g., your child’s drawings)
Payment information (processed securely by our payment provider; we do not store full payment card data)
Technical data (IP address, browser type, device info, referring URLs, cookies)

3. How We Use Your Data

Process and fulfill your orders
Provide customer support
Improve our website and services
Send service emails related to your order
Comply with legal obligations

We do not use your data for profiling, automated decision-making, or sell your data to third parties.

4. Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

Contractual necessity – to fulfill your order
Legal obligation – to meet tax or accounting requirements
Legitimate interests – to improve our service and respond to queries
Consent – for optional marketing communications (only when opted in)

5. Sharing Your Data

We may share your data with:

Payment processors (e.g., Stripe or Squarespace Payments)
Delivery partners (to fulfill your order)
IT and website support providers
Legal or regulatory bodies, if required by law

All partners are required to comply with GDPR and protect your data appropriately.

6. International Transfers

We may transfer your data outside the UK (e.g., to cloud service providers). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

7. Data Retention

Order and transaction data: kept for 6 years for accounting purposes
Uploaded artwork: retained only as long as needed to produce and deliver your product
Email correspondence: retained for up to 12 months

8. Your Rights

Under data protection law, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion (where applicable)
Object to or restrict processing
Withdraw consent (for marketing)
Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, email us at hello@magicsquiggles.com

9. Cookies

We use cookies for basic functionality, analytics, and improving user experience. You can manage cookie preferences in your browser settings. See our Cookie Policy for full details.

10. Changes to This Policy

We may update this policy occasionally. Updates will be posted on this page with a revised effective date. We recommend reviewing this page regularly.

Questions or Concerns?

📧 Email: hello@magicsquiggles.com
🌐 Website: www.magicsquiggles.com